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VACANCY: Account Manager

Closing date: Wednesday 27th June at midday

Looking for a job which combines a love of innovation with all things political?

You’ve come to the right place…

Newsdirect provides fast-reaction alerts on the UK’s political proceedings with a particular focus on the devolved institutions. By combining clever people and innovative technology, we keep on top of every detail of the policy-making process. With a clear understanding of what our clients need to know, we support hundreds of public affairs professionals as they inform policy development and help shape legislation. Our clients benefit from fast alerts, informative briefings and the reassurance that expert support is only a call or email away.

We are offering a fast-track route to an Account Manager role within our political monitoring team. In this deadline-driven role, you’ll take charge of the information flow to a group of clients, using intelligence and insight to recognise and prioritise information. In the morning, you’ll scan and summarise the day’s political proceedings into tailored and general client reports. Across the remainder of the day you’ll be reporting live on parliamentary proceedings, monitoring the day’s news as it unfolds and writing blogs and policy briefings.

ACCOUNT MANAGER, EDINBURGH

37.5 hours per week, Mon-Fri, 08:00 – 16:30.

£18k/annum (first 13 weeks) rising to £19k, with a further uplift based on progress from April 2019.

Permanent with 3-month probationary period.

Apply by midday on Wednesday 27th June.

Applicants must be available to start by Monday 13th August.

Who are we and what do we do...

Our service is all about the intelligent scanning of the day’s news and political output. We hit the ground running early in the morning, getting eyes onto the daily digest of news, questions, motions and speeches, scanning each one for information that’s pertinent to our clients. Managing technology, text handling and fast typing are skills that are equally important as political knowledge and we’re looking for staff who like to work in an organised and collaborative way.

Our clients include large corporates, public agencies, influential trade bodies and high-profile charities. Our reputation is built on the talent and dedication of our research and reporting teams who work closely together to provide a seamless service. Staff training is of the utmost importance to us, with everyone participating in a structured development programme - from intern to senior account manager - with regular support sessions and weekly team meetings.

  • Account Managers look after a portfolio of clients and lead the delivery of their contracted daily and weekly reports.  As the editorial lead for each of their clients, they also provide guidance and training to colleagues to guide their preparation of content. Working also as subject specialists, account managers maintain a close understanding of the legislative changes afoot within their policy area, contributing briefings and blogs when necessary.
  • Reporters & Researchers are responsible for a wide range of news scanning and information retrieval.  They provide live summarising of parliamentary proceedings and a range of weekly and monthly data collation services. 
  • Senior staff members (Team Leaders, Head of Monitoring, Head of Research and Director) also manage the team’s work, deliver training and provide strategic support.

Job and person specification

We’re looking for a candidate who is already well-versed in the day-to-day workings of Holyrood and its proceedings. Some knowledge of the political landscape across the UK, including other devolved assemblies would also be helpful. The successful person will bring great communication skills, a love of learning, fast typing and experience of working in a close-knit team. You’ll also need to be tech savvy and interested in helping develop the systems that power our service. The induction and training process will involve shadowing an existing staff member while training up on client interests and the different monitoring tasks that happen simultaneously across each shift. This post is subject to a three-month training and probationary period.

Duties will include:

  • Sifting and scanning information to compile into daily and weekly monitoring reports
  • Summarising data, pro-actively searching sources and providing links to online information
  • As part of an account team, managing relationships with key client contacts and maintaining regular communication (both face-to-face and phone/email) to ensure their requirements are being met
  • Assisting in the preparation of policy profiles and research and keeping on top of an agreed policy portfolio in terms of tracking and advising on developments
  • Keeping effective notes and records as well as maintaining client data
  • Identifying new business opportunities and developing services to enhance portfolio
  • Reporting from party conferences and attending policy and networking events as required
  • Providing a helpful and responsive helpdesk service for client requests

Skills & Knowledge Required

We’re looking for candidates who can:

  • Communicate political exchanges and processes clearly and accurately in plain English
  • Demonstrate experience of fast-paced and close-knit working environments
  • Produce accurate work under pressure of time and support colleagues to do the same
  • Show evidence of an ability to exceed customer expectations and develop rapport with clients
  • Be organised but able to adapt to fast-changing situations as required
  • Manage IT effectively and identify tasks and approaches that could benefit from a tech-solution

How to Apply

To apply, please send in

  • a 2-page CV - if listing internships, please indicate if these were full-time or part-time and paid or unpaid
  • a 1-page covering letter – please indicate the notice period from your current role or availability to start
  • A 300-word briefing on any topic being discussed by a Scottish Parliament committee during June

Your application should be emailed to admin@newsdirect-uk.com by 12:00 on Wednesday 27th June. You will be asked to fill out an optional, confidential and anonymous equal opportunities survey on submission of your application.   

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